Managers today seem to have to be jacks of all trades. Delegating, co-operating,motivating, planning and even keeping up to date with developments aswell as taking training courses: this is what is expected of managers today.But who can possibly do all these things at the same time?Coen Dirkx and Anton van den Dungen show us which skills you need to be amanager, how to obtain these skills and how to put them into practice withoutbecoming completely snowed under. Using models, recommendations andpractical examples they cover the most important management skills. Theoreticalbackground is also covered, but in the form of bullet points; it is thepractical aspects of management that are always given precedence.Both authors have worked for many years in the world of management trainingand are familiar with all its practical workings. Basic Skills of Good Managementhas become a standard reference book for practical management skills.Anton van den Dungen began his career as a lecturer in higher vocationaleducation. He then worked for over 15 years as a trainer and consultant inleadership at Schouten & Nelissen. In recent years, he has focused primarilyon coaching managers and providing support for stress and burnout.Coen Dirkx is an expert in communication and socialization processes. Heworked at various organizations, including Schouten & Nelissen, NS, Movares,Achmea and the Dutch Tax Administration. Besides Basic Skills of Good Managementhe wrote several bestselling books about feedback and communication.
